PRIVACY POLICY

Privacy Policy

Effective Date: Jan 1 2025

AC Factory Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us through this website. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following types of information when you visit our website or contact us:

  • Personal Information (such as name, phone number, email address, service address) that you provide when you fill out forms, request service, or contact us.

  • Transaction Information related to services requested or provided.

  • Website Usage Data (such as IP address, browser type, pages visited) through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Provide and manage HVAC installation and service appointments.

  • Respond to inquiries or requests for service.

  • Send service confirmations, reminders, and updates.

  • Improve our website, services, and customer experience.

  • Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Our trusted partner brands for purposes of coordinating service related to your HVAC system purchase.

  • Licensed subcontractors or service technicians to perform installations or repairs.

  • Service providers (such as website hosting or analytics tools) who help us operate our business.

  • Legal or regulatory authorities if required by law.

4. Cookies & Tracking

Our website may use cookies or similar tracking technologies to improve your browsing experience and analyze website usage. You can adjust your browser settings to manage cookie preferences.

5. Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of internet transmission or storage is 100% secure.

6. Links to Other Websites

Our website may contain links to partner brand websites or other third-party sites. This Privacy Policy applies only to AC Factory Services’ website. We are not responsible for the privacy practices of other sites.

7. Your Rights & Choices

You may contact us at any time to:

  • Request access to or correction of your personal information.

  • Request deletion of your personal information (subject to applicable law).

  • Opt out of marketing communications.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

AC Factory Services

Contact@acfactoryservices.com